Support
We're here to help. Most questions are answered below — if not, reach out any time.
Contact us
Email support@questionsai.app and we'll get back to you, usually within 1–2 business days.
How do I cancel or manage my subscription?
Subscriptions are billed through the App Store. Open iOS Settings → tap your name → Subscriptions → Questions.AI, where you can change or cancel your plan anytime. Cancellation takes effect at the end of the current billing period.
How do I request a refund?
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in, and select the purchase to request a refund.
The answer looks wrong — what should I do?
AI-generated answers can occasionally be incorrect. Try re-capturing the question clearly, or rephrase it. Always double-check important answers, and let us know so we can improve.
Why does the app need camera, photos, or microphone access?
Camera and photo access let you capture or upload a question. Microphone and speech recognition let you dictate a question instead of typing. You control these permissions in iOS Settings.
How do I delete my account and data?
You can delete your account in the app under Settings → Account → Delete Account, or follow the steps on our Delete Account page. See our Privacy Policy for details.